We want you to be satisfied with CVwiz. This policy explains when and how you can cancel and obtain a refund. It forms part of our Terms of Service.
If you are not satisfied with your first paid purchase — whether a subscription or a prepaid pass — you may request a full refund within 7 days of that purchase. Just contact us; you do not need to explain why.
You can cancel a subscription at any time from your account. Cancellation stops future renewals; you keep paid access until the end of the period you have already paid for. Cancelling is not the same as requesting a refund.
Subscription renewal charges are generally non-refundable once the new period has begun, because you can cancel beforehand to prevent a renewal. If a renewal charged unexpectedly, contact us within 7 days of that charge and we will review it in good faith.
Email support@cvwiz.in from the email address on your account, with your invoice number (found in Settings → My invoices) if available. We may also be able to process eligible refunds directly from your account.
Approved refunds are issued to your original payment method through our payment partner, Razorpay. Refunds typically settle within 5–7 business days (UPI refunds are often faster), depending on your bank.
Where a refund is issued for an invoice on which GST was charged, the tax is refunded together with the amount and a corresponding credit note is recorded.
If you believe a charge is wrong, please contact us first — we can usually resolve it faster than a bank dispute. Raising a chargeback without contacting us may delay resolution.
LOGIA RETAIL · support@cvwiz.in · 101 Bhanu, Jangid Estate, Near Vasundhara, Mira Road East, Dist Thane 401107, Maharashtra, India.